Troubleshooting

Common issues and fixes for Beast Era.

If Beast Era is not responding to your commands check the common issues below:

Check Permissions

​Beast Era needs the following permissions to work properly:

This is the most common issue!

Make sure Beast Era has the below permissions in the channel you are trying to run the commands in.

• Read Messages

• Send Messages

• Embed Links

• Use External Emojis

• Add Reactions

• Read Message History

Check If Beast Era is Online

Make sure Beast Era is online. You can do this by clicking on Beast Era in your server and checking it's status if it shows that it's playing a game. You can even check #announcement in our support server.

Beast Era is mostly online and has a 95.6% uptime.

Check The Prefix

Check if you have changed the prefix of the bot from +. You can get the latest prefix of the bot by @mentioning Beast Era. Though the global prefix beast cannot be changed so you can use beast help to get the latest prefix too.

By Default the bot has two prefixes:

• + (Customizable Prefix)

• beast (Global Prefix)

Contact Support

If these steps have not worked please reach out to our support team in our support server here. Feel free to ask in the support channel or dm the bot owner BEAST#2802.

Before dming the bot owner you should try asking in support channel. If none responds then dm the bot owner.